Big Fish Games is a provider of Internet media delivery software and game services based in Seattle, Washington. The company was founded in 2002 by Paul Thelen, and currently employs more than 600 people. Most of Big Fish Games' titles can be played for free in trial form, with the full version available for a fee. Big Fish Games has several lines of business including distribution of downloadable casual games, free online browser games, game development and game licensing, and most recently a social networking site for casual game players to share opinions and information about gamesBig Fish Games was founded by ex-RealNetworks executive Paul Thelen in 2002 with $10,000. Thelen was the Group Product Manager that launched the RealArcade games service for RealNetworks.In 2009, the company announced the opening of their new European headquarters in Cork, Ireland. The BBB rates Big Fish Games as an A+ due to its response and resolution to complaints, and the relative low complaint volume for a business of its size.